Privacy Policy
Last updated: September 25, 2026
Fluxaine (“we,” “us,” or “our”) operates the website fluxaine.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our services.
1. Information We Collect
We may collect the following information when you interact with us:
- Contact information: name, email address, phone number, and business name, submitted through our contact forms, WhatsApp, or email.
- Project information: details you share about your business and requirements when discussing a project with us.
- Automatically collected data: basic website usage data (such as pages visited and browser type) if analytics tools are used on our site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for our services
- Deliver, support, and maintain the AI chatbots, AI agents, and automation solutions we build for you
- Communicate with you about your project, updates, or support requests
- Improve our website and services
3. How We Protect Your Information
We take reasonable measures to protect the information you share with us, including any business data provided to build and train your chatbot or automation workflows. Access to client data is limited to what is necessary to deliver the agreed service.
In the unlikely event of a data breach affecting your information, we will notify you within a reasonable timeframe and take necessary steps to address the issue.
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect information from minors.
4. Sharing of Information
We do not sell, rent, or trade your personal or business information to third parties. Information may only be shared with third-party tools or platforms (such as automation or hosting platforms) strictly as needed to deliver your project, and only with your knowledge.
5. Data Retention
We retain client information and project data for as long as necessary to provide our services, and for up to 12 months after project completion for support and record-keeping purposes, unless you request earlier deletion.
6. Your Rights
You may contact us at any time to:
- Request a copy of the information we hold about you
- Request correction or deletion of your information
- Withdraw consent for us to hold your information (where applicable)
7. Cookies
Our website may use basic cookies to improve browsing experience. You can disable cookies through your browser settings at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@fluxaine.com Website: fluxaine.com
